Freguently Asked Questions

  1.  What types of products do you sell in your store?
    Answer: We offer a variety of products for dogs, including collars, beds, toys, food bowls, travel accessories, and exercise equipment. Every product in our store is carefully selected with your dog's comfort and happiness in mind.
  2.  What sizes of dogs are your products suitable for?
    Answer: Our store carries products for all dog sizes. Each product's details and size options are provided in the description section. We offer options suitable for small, medium, and large breed dogs.
  3.  How long will it take for my order to arrive?
    Answer: Our standard delivery time is between 5-15 business days. You can also find detailed information in the Shipping&Handling section.
  4.  Can I return your products?
    Answer: Yes, you can return your order within 30 days of delivery, as long as the product is unused and in its original packaging. For more information, please check our return policy.
  5.  How do I choose the right collar for my dog?
    Answer: The features and size guide for our collars are provided in each product's description. You can easily determine the right size by measuring your dog's neck circumference. If you're unsure, feel free to contact us.
  6.  What payment methods do you accept?
    Answer: We accept credit cards, debit cards, PayPal, and other payment methods. You can choose the method that suits you best on the payment page.
  7.  Which toys do you recommend for my dog?
    Answer: You can choose toys based on your dog's chewing habits and energy level. Durable chew toys, interactive play toys, and puzzle toys are among our popular options.
  8.  How can I contact you for support?
    Answer: You can reach our support team via email or through the live chat tool on our website. We are happy to assist you during our working hours.
  9.   Can I make changes to my order?
    Answer: Changes can be made to your order before it is shipped. Please review your order carefully before confirming it.
  10.   Do you offer free shipping?
    Answer: Yes, we offer free shipping on all orders.